Privacy policy

Sindo is a relationship memory for business partnerships. To do its job it processes communication data that you and your team explicitly connect: calendar events, meeting recordings and transcripts, email threads, Slack messages, and Telegram messages related to your partners.

What we collect

Only data from sources you connect, scoped to your workspace: Google Calendar events and Gmail threads (read-only), meeting audio and transcripts captured by our notetaker bot when it is invited to a meeting, Slack channels you assign, and Telegram group chats you connect. We also store the account details you sign up with (name, email) via our authentication provider, Clerk.

How we use it

Exclusively to provide Sindo's features to your workspace: building timelines, resolving contact identities, and generating AI summaries and answers. AI processing uses Anthropic's Claude models under commercial terms that do not permit training on your data. We never sell your data, never use it for advertising, and never share it with third parties beyond the subprocessors needed to run the service (hosting, database, authentication, transcription, and AI inference providers).

Google user data

Sindo's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google data is used only to provide user-facing features, is never used for advertising, and is never transferred except as necessary to provide those features, for security, or to comply with law.

Retention and deletion

Your data stays in your workspace for as long as your workspace exists. Disconnecting a source stops new collection immediately. You can request deletion of your workspace and all associated data at any time by emailing oren@sindo.io; deletion completes within 30 days.

Contact

Questions about this policy: oren@sindo.io.